Contact Us

Why not try and find your answer in our easy to use Frequently Asked Questions section.
If you can't find the answer to your question you can contact us by clicking on the links below:

Online forms

Customer Support for online map ordering and order status
Report road changes

By Phone

Toll Free for most Western Europe
00800 18 23 53 22
0800 914 478 (France)
800 781 145 (Italy)
0800 181 6065 (Germany)
08081 013885 (United Kingdom)

All others
0031 555 384 245 (not toll free)

Our HERE Customer Call Centre is open from Monday to Friday, 9:00 am to 6:00 pm, Central European Time.

Want to be informed when future map updates are available? Contact Customer Support.