Product Information Page: 4C NAV w/ 12" touch-screen

• This page provides you with guides, tips and other information for your product

Installation Guides:

- 4C NAV w/ 12" touch-screen: Installation Guide

Installation Tips:

1) Activating your Map Update: Activation Center
- You will need a) VIN b) Map Update USB c) Product Serial Number located on back cover of Installation Guide d) Request Code (you get this only when you insert the map udpate USB into the system e) Software Version




Other Information (if available):


2019-2021 Ram 1500/2500/3500/4500/Chassis 
with 12" system


In the Mexico region only, and only when using the Mexican Spanish language - there are some voice recognition issues when using the Search function in the 2022 release:

User initiates Voice Recognition workflow, but software cancels the workflow:

  • Search function will provide no results, but Navicore and hardware/software will continue to operate normally.
  • Impact analysis points:
    • No crash or other related failure is observed during analysis of this issue, other than lack of search results.
    • Manual search is not affected, only voice recognition.
    • Only occurs in Mexico region, other regions are unaffected.
    • Only occurs in Mexican Spanish languages, not in US English and French Canadian languages.
    • Only occurs during either one-shot or step-by-step address searches. POI searches are unaffected.